Tuesday, 28 August 2018

THE ROLE OF RECORD MANAGEMENT PROFESSIONALS IN FIGHT AGAINST CORUPTION IN PUBLIC SECTORS OF KENYA



 THE ROLE OF RECORD MANAGEMENT PROFESSIONALS IN FIGHT AGAINST CORRUPTION IN PUBLIC SECTORS OF KENYA

Douglas Mwangi Maina
0717834480
Masters Student -Kisii University
Prof. Ezra Okemwa
Registrar Academic & Student Affairs, Machakos University
Adjuct Lecturer - Kisii University
(SEMINAR PAPER)

Abstract
The key principles of corporate governance include transparency, accountability and risk management. Successful implementation of these principles in public organisations is dependent on the availability of information. In Kenya today many government organisations do not have qualified records professionals and the result is the existence of poor records management that are characterized as fraudulent and corrupt. This paper discusses the role of records management professionals in fighting corruption in Public Sectors of Kenya. The paper argues that qualified Records management professionals are crucial in the fight against corruption because a good records management programme ensures availability of information that can serve as evidence to identify abuse or misuse of resources and noncompliance with legal and regulatory requirements. In addition, good records management practices promote efficiency in the operations of an organisation by eliminating bureaucracies and other loopholes that underpin corruption. Using examples from public sectors in Kenya, this paper attempts to demonstrate the extent to which records management professionals supports the fight against fraud and corruption. The paper also includes literature review that corroborates the examples cited. Recommendations are provided in the conclusion.

Key words:  Accountability; corruption; governance; records management; Transparency

Introduction
Transparency International defines corruption as the abuse of entrusted power for gain. The International Financial Institutions Anti-Corruption Task Force (2006) defines a corrupt practice as the offering, giving, receiving, or soliciting, directly or indirectly, anything of value to influence improperly the actions of another party . According to Keorapetse and Keokopa (2012) corruption therefore, involves illegal and inappropriate actions on the part of officials in public and private organisations, in which they
inappropriately enrich themselves and / or their associates, or entice others to do so, by misusing the position in which they occupy.

Corruption has various types or categories that include petty corruption that is practiced by poorly paid public servants; grand corruption which involves theft of vast amounts of public and private resources; arbitrary corruption where individuals randomly seek for bribes; systematic corruption where perpetrators are organised in cartels or in systematic ways as individuals or groups to demand, extort or commit corrupt practices; political corruption symbolized by an environment that is lawless; and business or corporate corruption through which impunity and moral decadence prevail.

The World Bank (2017) has observed that businesses and individuals pay an estimated $1.5 trillion in bribes each year, which is about 2% of global GDP and 10 times the value of overseas development. Hence, according to the International Monetary Fund (2016), addressing corruption has become increasingly urgent. This sense of urgency arises in an environment where growth and employment prospects in many countries remain subdued and a number of many high profile corruption cases have fueled moral outrage. The urgency is global in nature since corruption affects both developed and developing countries.

Problem Statement
The role of records management professionals in preventing and detecting corrupt practices in public sector of Kenya has been overlooked. Although legislation for the management of records exists, the requirements for recordkeeping have not been fully adopted in the country’s public institutions and this obstructs the fight against corruption.

Purpose of the study
This study sought to assess the role of Records Management Professional in fight against corruption in public sectors of the republic of Kenya.

Corruption in East Africa
The 2016 Corruption Perception Index by Transparency International ranked Somalia as the most corrupt country in the world. At position 176, Somalia is followed by South Sudan 175, Burundi 159, Uganda 151, Kenya 145, Tanzania 116 and Rwanda at 50. The report noted that corruption hurts all countries. In the index’s lower scoring countries, people frequently face situations of bribery and extortion, rely on basic services that have been undermined by the misappropriation of funds and confront official indifference when seeking redress from authorities that are corrupt. In higher scoring countries, the situation may seem less obvious in the daily lives of citizens, but closed door deals, illicit finance and patchy law enforcement exacerbate many forms of corruption.

Corruption is a cause for concern because it inhibits national development and prosperity. The 2014 annual report by East African Development Bank indicated that in Burundi, government delays with public financial management reforms were likely to curtail donor support thereby triggering a slowdown in economic growth. Houreld (2017) reported that the United States government suspended $21 million in direct aid to Kenya’s Ministry of Health because of on-going concern about reports of corruption and weak accounting procedures.

Methodology
This was a conceptual paper which reviewed literature and also highlighted the views and opinions of the researchers in line with contribution of information professionals in fight against corruption

Corruption in Kenya
According to report presented by Samuel Kimeu in ICPAK conference February 2017, Kenyan government is said to lose one-third of the national budget to corruption –the equivalent of approximately $6 billion (Kshs.608 billion) every year. 
President Uhuru Kenyatta in an address to the nation also acknowledged that corruption has progressed to levels that threaten national security.

Audit reports from the Auditor General’s office have also incessantly given qualified and adverse audit opinions to government departments at both national and county levels indicating that many of the financial statements had fundamental discrepancies/misstatements
The cost of corruption in Kenya is manifest in political, economic, social and environmental stratus of the society and takes various forms.
Corruption excludes poor people from public services and perpetuates negative ethnicity and exclusion in the famously espoused culture of ‘It’s Our Turn to Eat’.
Corruption has resulted in Kenya being stagnant with an average Gross Domestic Product growth of just under 5%, aid dependant, high inflation rates and outstanding amount of public debt at over Ksh. 2.6 Trillion in 2015.

Kenya has declined in rank as it continues to post a poor score in the global Corruption Perception Index (CPI) 2016. Kenya scored 26 on a scale of zero to 100 (with zero perceived to be highly corrupt, and 100 very clean), compared to a score of 25 in 2015.
It is ranked at position 145 out of 176 countries and territories included in the latest edition of the CPI. Kenya’s score is below the global average of 43 and Sub Saharan Africa’s mean of 31.
The County Governance Status Report 2016 also highlighted that 42% of citizens indicated that there was widespread corruption and mismanagement of funds at the counties while six out of ten respondents in the survey described the levels of corruption as high. Some of the recent corruption scandals as highlighted by ICPAC report (2017) are:
·         The NYS scandal where Ksh. 791 million payment was suspiciously been made to private companies or lost.
·         Chicken gate IEBC where electoral officials received over Ksh. 50 millions from foreign campanies.
·         Afya House Scandal – MoH diverted funds approximately KES 889 million  meant for county government, double payment of goods (approximately KES 515.7 Million), manipulation of the Integrated Financial Management System (IFMIS), payments of millions of shillings to phony suppliers in the financial year (2015/2016).
Some of other corruption scandals are
·         The NCPB maize scandal (KSh 1.9 billion) which KSh 1.9 billion was allegedly stolen in a conspiracy between the National Cereals and Produce Board (NCPB) officials and unscrupulous traders
·         The second National Youth Service (NYS) scandal (KSh 9 billion).
·         Galana and Mwea Irrigation Scheme scandal (KSh 3.5 billion) The NIB came under sharp scrutiny after the Public Procurement Regulatory Authority (PPRA) reportedly discovered the board awarded 15 irregular tenders worth KSh 953 million.
·         The Chickengate scandal (KSh 59 million) Britain’s Serious Fraud Office (SFO) in January 2016 handed over to Kenya a dossier in which a UK security printing firm, Smith & Ouzman, was accused of bribing IEBC officials to win tender, prior to the March 2013 general
·         The Goldenberg scandal (KSh 100 billion) In this scheme, the government allegedly subsidised exports of gold far beyond the standard arrangements during the 1990s, by paying Goldenberg International, a company owned by billionaire Kamlesh Pattni and ex-Spy Chief James Kanyotu, 35% more than the country's foreign currency earnings
·         The Eurobond scandal (KSh 215 billion) The Eurobond scandal was exposed by the former prime minister Raila Odinga and later confirmed by the Auditor General, Edward Ouko, who in 2016 claimed KSh 215 billion could not be accounted for.

Records Management professionals in fight against corruption.
Records management professionals’ supports sound records management in public institutions .Good records and information management specifically plays a significant role in combating corruption in three main ways: prevention of corrupt tendencies or fraud, facilitating smooth investigations by anti-corruption institutions; and providing evidence of transactions (Palmer 2000; World Bank 2000; Mnjama 2003; Kanzi 2010).

a)      Preventing corruption or fraud
A lot of resources are saved if corruption is prevented. Mnjama (2003) observes that there is a direct link between poor records keeping practices and corruption; among other root causes of corruption is the lack of good records keeping practices and failure by government or organizations to institute measures that will ensure that records and information are well managed for day-to-day business operations. People always look for loopholes in the systems when they want to commit fraud (Kemoni and Ngulube 2008; Kanzi 2010).

According to Bendu (2006), economic crime in Sierra Leone cannot be easily proved: ‘‘A lot of people accused of corrupt practices are often let off the hook because there are no evidential records and information to prove them guilty of fraud or embezzlement’’.

This is because the conviction of a person on corruption matters depends on authentic, trustworthy records and information as evidence of decisions and transactions. Proper maintenance and availability of these records and information is therefore prudent. Effective records management practices are essential to ensure that there are no loopholes in the system (Australian Council of Archives 1996). Ghost posts in an organization or institution cannot be ascertained and the exact expenditure cannot be traced if there are no proper and accurate records and information (Agere et al. 1999).

Maintaining procurement records and information is central to avoiding corrupt deals.
World Bank (2000:5) supports this by asserting that well managed records and information provide a cost-effective deterrent to fraud and corruption. To minimize corruption, government and organizations should redirect their focus towards promoting good records and Information management practices as one of the corruption prevention strategies, instead of directing a lot of resources towards investigating and detecting corruption (Kanzi 2010).
This would make a significant difference, as there would be fewer corruption and fraud cases to investigate when proper records and information management systems are entrenched within an organization. The money that would have gone into investigation, prosecution, recovery of stolen funds and imprisonment would be saved.

b)     Providing evidence of transactions
Palmer (2010) notes that authentic and reliable records can serve as evidence to identify abuse, misuse and non-compliance with financial  institutions and other laws and regulations. Information professional should make this evidence accessible when needed.

Records and information provide verifiable evidence of fraud that can lead investigators to the root cause of fraud. There is no way we can wipe out corruption without good records management as a point of reference for evidence of transactions (Okello-Obura 2007; Kemoni and Ngulube 2008)

Most, if not all, public and private accountability
loopholes may be traced to poor or non-existent records and information management systems (World Bank 2000, Palmer 2010). To eliminate scandals and risk of losses in an organization, the link between accountability and rigorous legal and financial record and information management must become more pronounced (Palmer 2010). For records and information management to play a cardinal role in fighting corruption, the RIM system should be free of corruption itself.

c)      Aiding EACC in investigations
Records professionals should assist anti- corruption agencies in investigation as they understand the records life cycle.  This includes courts, Director of public prosecutor, Director of criminal Investigation, Auditor general and police . Unfortunately, just like in other countries, little attention is being paid to the fact that the success of these institutions depends on the accessibility of complete, reliable and accurate records (Kanzi 2010).

Without good records and information, meaningful audits cannot be carried out as the records are the source of the information required by the auditors and investigators. Palmer (2010) states that ‘‘the role of a records and information
management system is that it acts as a control system that reinforces other control systems such as internal and external auditing’’. The records themselves can serve to detect fraud and recover the loss. Discrepancies or loopholes can be detected in the process of scrutinizing records and available information (Palmer 2000; Okello-Obura 2007). Corruption creates an environment
that allows opportunities to commit fraud, but once fraud is detected, records can provide a trail for investigators to track the root of corruption (Palmer 2000;Mnjama 2003; Kemoni and Ngulube 2008; Kanzi 2010).However, for records to be useful in this capacity, they must be well managed and accessible at all times by authorized users hence need for qualified records professionals.

For records management professional to achieve the above in fight against corruption, they must ensure the following
1.      Establishing sound records management systems and standards. The value of a Records and information management system is that it acts as a control system that reinforces other control systems such as internal and external audit (Palmer 2010). The creation and implementation of standards for records systems and document formats is crucial for identifying fraudulent documents and detecting gaps in records sequence. The inaccessibility or lack of documentary evidence results in increased opportunities for corruption and fraud to flourish (Palmer 2010).
2.      Establishing a strong records management audit trails system. A well organized registry Record system should track the movement of current records throughout the organization. The audit trail system helps to reveal any intentional or accidental unauthorized actions carried out on records like tampering, theft and loss. Authentic, reliable Records provides an unambiguous link between an authorization, a particular assigned person and a date, which can serve as evidence to identify abuse, misuse and non-compliance with laws and regulations (Palmer 2010).
3.      Designing and implementing policies and procedures for managements of electronic records. The potential for corruption and fraud in the electronic environment is greater because electronic records can be easily lost, overwritten, erased or rendered inaccessible, are media independent, hardware and software dependent, randomly located, easily duplicated and stored on potentially unstable media, etc. (Palmer 2010). In some organizations, the work is entirely left with information technology specialists or computer experts with little or no knowledge of records management. This makes the whole process of e-record management to be run unprofessionally, opening avenues to corruption and fraud
4.      Maintain high level of integrity . Perpetrators of crimes involving corruption have often amassed a lot of wealth and can easily compromise personnel who works in the registry. This of course affects the quality of investigation, prosecution and adjudication of corruption cases

Records and information management professional need opportunities to work with organizations in investigating methods to curb corrupt and fraudulent activities. Together they can develop, improve and strengthen systems to provide the evidence needed to expose corruption and ensure accountability. A strategy for keeping practical, productive records systems must therefore underpin anti-corruption strategies. Strategic Records and information management for accountability and fight against corruption, as noted by Baraga et al. (1999) should entail:

a)      Training Records and information managers to identify and control breeder documents and recognize situations where opportunities exist for fraud and corruption.
b)      Developing core competencies in maintaining records and inculcating professional ethics among records and information managers.
c)      Standardizing systems and document management formats to encourage a climate conducive to keeping and using records properly within organizations.
d)     Ensuring that records schedules, records inventories, registry lists, disaster plans, appraisal criteria, national or international standards, descriptive standards documentation, guidelines for the development of finding aids and professional ethics documents are available.
e)      Developing awareness raising workshops and training for anti-corruption groups, parliamentary committees responsible for public accounts accountability, auditors, etc. in how records can be manipulated and misused and on the need for a living wage for RIM managers. This is supported by Baraga et al. (1999), who note that educating public officers about the value of maintaining secure, authentic and reliable public financial records is important for fighting corruption in any country.
f)       Effective records and information management programmes. A comprehensive Records and information management  programme encompasses a multitude of disciplines. To ensure that an organization achieves this, the following elements should exist to ensure a complete programme: records appraisal, retention and disposition scheduling, vital records, disaster planning and recovery, forms management, management of active records systems (including directives and reports), records storage and archives management (Baraga et al. 1999).

Conclusion
Corruption, with its adverse effects, is on the increase in both public and private sectors. Good records and information management plays a significant role in deterring the corruption effect and is a preventive, cost-effective alternative to the prosecution of corrupt and fraudulent persons in any country. Even records managers sometimes facilitate corruption by acting unprofessionally and not following the appropriate Records management procedures. For organisations to ensure that corruption is eliminated, records and information management professionals need to learn more about the nature and characteristics of corruption and fraud in an organization. Efficient and effective Records management and management commitment is the solution for corruption and fraud

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About the Author
Douglas Mwangi Maina is a Masters student in the school of Information Science and Technology, Kisii University, Kenya. He is an archivist and a Certified Records Management Analyst (CRMA) and also hold CPA(Sec 4). You can reach him on   0717834480. Email:mainamwangi1989@gmail.com