Monday, 20 May 2019

NATIONAL INTEGRATED IDENTITY MANAGEMENT SYSTEM/ HUDUMA NAMBA; BENEFITS AND CHALLENGES IN KENYA


Abstract
Identification schemes are key enablers for the effective delivery of services and more broadly for the quality of engagement between a country’s government and its citizens. Legal identity is now recognized as an essential element of development; target 16.9 of the Sustainable Development Goals (SDGs) refers to the provision of universal legal identity, including through birth registration, by 2030. Legal identity is central to the rights set out, for example, in the Declaration of Human Rights and the Convention on the Rights of the Child. In addition, effective identification is important for at least ten of the other SDGs. This paper tends to investigate the role of NIIMS, its challenges and benefits for presentation.
Key words:  Huduma number, NIIMS, Huduma Namba
Introduction
The concept of information management and provision of access has experienced good progress in Kenya. However, some solvable problems by the same concept still persist.
Passports, driver’s licenses, and employee ID cards are all components of what might be referred to as identity management systems – i.e., they are credentials issued by an entity for the purpose of identifying individuals, and they are used by such individuals to validate their identity in order to enter into a transaction with a third party.
In Nigeria, National Identity Management Commission (NIMC), has rolled out National Identity Management System (NIMS) to integrate several government databases
including those for driving licenses, voter registration  health insurance, taxes and pensions (BBC News, 2014)
Under the ID4D program identification systems are assessed against three main criteria: the robustness of the credentials; how widely they are held across the population, and whether the ID system is, in fact, integrated into a wide range of uses. A fourth criterion is the strength of the legal framework for data protection and the privacy of personal data. Measured against the first three criteria, Kenya’s system has considerable strengths, including the creation of a functioning national ID system with wide coverage. Processes are ongoing to shift to a fully digital system and to expand the scope of e-Governance. Efforts are also in progress to facilitate change management and build the capacity of civil servants to cope with the rapidly evolving digital ID ecosystem. For each of the three ID4D assessment criteria the rating would be in the middle of the range
To offer government services online in order to improve on governance, the following systems will be developed as outlined in the vision 2030:
·         Pensions Management Information System (PMIS);
·         A Company Registry and e-voting; digitized court recording;
·         Geographic Information System (GIS);
·         digitization of archival resources at the Kenya National Archives;
·         Land Registry System;
·         Electronic Banking Systems,
·         District Management Information System (DMIS) and
·         Integrated Population Registration System (IPRS)
Legislative Framework
Identification and registration of citizens has been carried out in Kenya since 1904 though registration of Births and Deaths under the Births and Deaths Act cap 149 and the Registration of Persons Act cap 107 and other legislations on management of Citizens and Aliens In 2005, the Government of Kenya (GoK) initiated the registration of persons using a harmonized approach to address duplication, efficiency and reduced tax payers money. This exercise has been managed and coordinated by the Integrated Population Registration System (IPRS) To improve on the progress made by IPRS, the Government, through Executive Order No. 1 of (2018), and The Statute law (Miscellaneous Amendments) Act, 2018,Sec. 9A established the National Integrated Identity Management System (NIIMS) programme, code-named Huduma Namba.
Statement of the problem
Huduma Namba is a programme which was initiated through Executive Order No. 1 of 2018 to create and manage a Central Master Population Register which will be the authentic ‘source of truth’ of identity of all persons residing in Kenya. The aim of the Huduma namba is develop a national biometric population database of all persons in Kenya and to assign a personal unique identification to facilitate access to government services. However, there has been more complains raised by the public which can not be ignored. This has triggered this paper .
Purpose of the study
The purpose of this aimed at investigating the role of Huduma namba, benefits and the challenges

Methodology
This was a conceptual paper which reviewed literature and also highlighted the views and opinions of the researchers in line with challenges and opportunities of NIIMS

National Integrated Information Management System.
NIIMS is a national programme for registration of all Kenyan citizens and foreign nationals in the country NIIMS will establish central master population register, that will be the authentic ‘single source of truth’ on a person’s identity.
NIMS envision to be a single national custodian of persons' identification data in Kenya. It aim to conduct a National Biometric Registration of all Kenyan citizens and foreign nationals residing in the country for enhanced service delivery
Problems with the previous Identity management system.
Identification systems are assessed against three main criteria:
·         The robustness of the credentials;
·         How widely they are held across the population, and
·         Whether the ID system is, in fact,
integrated into a wide range of uses.
·         A fourth criterion is the strength of the legal framework for data protection and the privacy of personal data.
Measured against the first three criteria, Kenya’s system has considerable strengths, including the creation of a functioning national ID system with wide coverage. Processes are ongoing to shift to a fully digital system and to expand the scope of e-Governance. Efforts are also in progress to facilitate change management and build the capacity of civil servants to cope with the rapidly evolving digital ID ecosystem.
For each of the three assessment criteria the rating would be in the middle of the range. Nevertheless, areas for improvement have been identified. The system has a number of limitations:
A. Lack of a strong integrated focus. The components of the registration/identification system have traditionally functioned in silos, each with its specific mandate. Unlike countries such as Peru or Pakistan, Kenya does not have a single authority mandated to provide identification services across the population. This implies considerable duplication of registration facilities as well as disjointed data from the various agencies. There is also no unique “number for life” to identify individuals from cradle
to grave.
B. Limited registration coverage and application gaps. Estimated rates of birth and death registration, at 63% and 45% respectively, are too low to provide a solid foundation for the national registration system. Coverage of the ID card system is probably quite high (poor death registration makes it impossible to distinguish the number of active cards from the number issued) but it appears to be lower in the poorest and border areas, particularly in the North, that have the lowest rates of birth registration and the highest percentage of vulnerable people and are also of the greatest concern from a security perspective.
The use of the system to support e-Government applications on a decentralized basis, including through the Huduma centers, is constrained by still-limited connectivity. Not all users (administrators of various services) of ID services have full access to the consolidated population registration data that enables a check of the validity of an ID card.
C. Outdated technology: manual processes and paper records. The system has only recently begun to evolve from paper-based to digital processes and from paper records to digital databases with some important components still needing to be scanned and digitized. Some key databases lack emergency backup and/or off-site backup. The heavy reliance on manual processes, as well as weak birth and death registration and an ID number without check digits increases the potential for error and possible ID fraud.
A.    A focus on verifying documents rather than authenticating people. The biometric data collected in the process of registration, i.e. 10 fingerprints and photo, is not readily accessible to help authenticate individuals against their ID credentials. As a result  several programs have developed, or are developing, independent biometric systems for this purpose, raising the prospect of costly
incompatible systems. The problem of individual identification (as opposed to the validation of credentials) will become more urgent as the system shifts to remote applications.
E. An evolving legal framework. The increasing accumulation of personal data in electronic formats raises the importance of strengthening the legal framework around data privacy. Kenya does not yet have data protection legislation as the 2012 Data Protection Bill is still under consideration. Kenya will need to pass legislation covering data protection and the privacy of personal data, and to ensure that its identification system is fully compliant with its requirements.
F. The need to look ahead. All of these issues are relevant in the context of the current system of
registration and identification. They are also important as Kenya looks to the future, towards its “ThirdGeneration” ID system. Even as Kenya is able to impart valuable lessons to other countries, it may be
able to learn from the experience of selected countries that have introduced improved approaches
and in some cases new technology to create more advanced identification systems
Roles of NIIMS
ü  To create, manage, maintain and operate a national population register as a single source of personal information of all Kenya citizens and foreigners residing in the country.
ü  To assign a unique national identification number to every person registered.
ü  To harmonize, incorporate and collate into the register, information from other data bases in the government agencies relating to registration of persons.
ü   To support the printing and distribution for collection of all national identification cards, foreigner certificates, births and deaths certificates, driving licenses, work permits, passports and foreign travel documentation, student identification cards issued under the Births and Deaths Registration Act, Basic Education Act, Registration of Persons Act, Basic Education Act, Refugees Act, Traffic Act and the Kenya Citizenship and the Immigration Act and all other forms of government issued identification documentation as may be specified by the cabinet secretary.
ü  To prescribe, in consultation with the various relevant issuing authorities a format of identification document to capture the various forms of information contained in the identification documents for purposes of issuance of a single document where applicable.
ü  To verify and authenticate information relating to the registration and identification of persons To collate information obtained under this act and reproduce it as may be required from time to time
ü  To ensure the preservation protection and security of any information or data collected, obtained and maintained or stored in the register.
ü  To correct errors in registration details, if so required by a person or on its own initiative to ensure that the information is accurate, complete, up to date and not misleading and;
ü  To perform such other duties which are necessary for expedient for the discharge of functions under the act.
Benefits of NIIMS/Huduma Number
A National biometric population register of all Kenyan citizens and foreign nationals residing in Kenya will be established. This will be used for planning purposes.
ü  Enhanced existing national registration databases in Kenya
ü   Harmonized persons’ identity data across different domains
ü   Easy access to government services through the Huduma Namba
ü   A national reference frame for stakeholders to facilitate respective registrations such as farmer registration, registration for universal health care (NHIF) registration of driving licenses
ü   Coordinated registration of persons
ü  Address duplication in registration and reduce operational costs, detect and prevent fraud, impersonation or any other crime.
ü  An enabler of the big four (4) Agenda.
·         Agenda 1. 100% Food and Nutrition Security.
 NIIMS will facilitate biometric identification and registration of farmers NIIMS will inform access to subsidized farm inputs (seeds, fertilizers)
·         Agenda 2. Access to Universal Healthcare.
 NIIMS will enhance access to healthcare through NHIF registration NIIMS will identify fraudulent persons through inaccurate data
·         Agenda 3. Affordable Housing.
 NIIMS will inform planning and investment in affordable housing
·         Agenda 4. Manufacturing.
 NIIMS will identify sources of raw materials for manufacturing NIIMS will identify SMEs and skills gaps in employment
Suitability of NIIMS
§  NIIMS registration will continue after the mass registration exercise.
§  The Assistant Chiefs will remain with the registration gadgets and continue registering new born and any other persons who will have been left out in the mass registration exercise.
§  Those who will have attained 6 years will also have their biometrics captured.
§  Harmonization and integration of NIIMS with other systems.
§  Real time capture of births and deaths as they occur
Challenges
§  Fear from Kenyan that the Huduma namba is aimed at nailing those with criminal records, however, this might be true to some extent as it will be easy to track the criminals. Those released from jail were reluctant in registering due to poor record.
§  Rumors that it is will be used to get those who do not file their returns or submit tax. This has led to reluctant by citizens to accept the Huduma namba
§  Myths that Huduma namba is the satanic 666 in the Holy bible. This rumors hit the social media which came from some religious pastor. This is not the case .
§  Rumors that this is a new scheme by the government to drive rigging of elections. This has sparked resistance by the citizens.
§  Lack of awareness by citizen. Mobilization which was to be done from 1st Oct 2018 to 10th may 2019 was not well done. This is because the Huduma namba have come to the public a in April. This have resulted to lack of awareness about the program by the citizens. Civic education was not properly done
§  Slow registration process. The process of registration have been hampered by failure in biometric kit and to some stations taking up to 30 minutes to register a single person as opposed to 6 minutes expected. This slow the process and result to impatient among the citizens.
§  Incorrect data in the register. Some citizens could go to register but in the process they are informed their location, division or sub location is not in the register e.g Shamata location not in the register. The make them to register with the neighboring area. The is a clear indication of the inconsistency in register. This is a very serious issue that need attention during data clean-up as may result to poor planning hampering decision making. E.g some area may be allocated little resources especially when people in that area register in the neighboring areas increasing the population.
This should be fixed as it might lead to false information which may led to many legal suits as giving false information and declaring it to be correct is punishable under section 129 (a) of penal code.
§  Lack of proper familiarization with the registration kits by the clerks also affected the process. Proper orientation of process ought to have been done.
§  Some men who have 'mistresses' (mpango wa kando) feared to register so their property will not be brought to the open and be subdivided between his wife and mistresses.
§  Legal suit. The Kenya National Human Rights Commission and two others had filed a petition, where LSK was enjoined as an interested party, challenging the coming into effect of the Statute Law (Miscellaneous Amendments) Act 2018 that introduced changes to the Registration of Persons Act that brought in the National Integrity Identity Management System (Niims), popularly known as the Huduma Namba. In the court ruling, judges Pauline Nyamweya, Mumbi Ngugi and Weldon Korir barred the government from making the registration mandatory, setting deadlines for the listing, denying public services to any unregistered Kenyan, and sharing any information collected with third parties.

Those who will not register for the Huduma namba will not be able to get the following services as highlighted by inter-ministerial committee on Huduma namba

·         Registration of birth certificates,
·         Land registration,
·         Replacement of lost exam certificates,
·         Civil marriages,
·         Getting initial identification cards and
·         Issuance of single business permits. 
·         Issuance of death certificates,
·         Application and renewal of driving license
·         Application and renewal of driving license
·         Claims for pensions,
·         Filing tax return,
·         Application for title deeds
·         NHIF,
·         NSSF ,
·          Cash transfer to the elderly,
·         Subsidized farm inputs among others.
·         Applying and renewal of government documents
Conclusion
The long awaited digital era is here and promising benefits to Kenyan citizen. This will lead to a new database of information for citizen. This record should be used in budgeting and planning to determine budget allocation to County government based on the number of residents in that county. This will be a milestone in achieving equality in resource allocation.


References
Nigeria Launches National Electronic ID  Cards”, BBC News (August 8, 2014)
Registration of Persons Act CAP 107 of the   Laws of Kenya: 1947 revised 2018

About the Author
Douglas Mwangi Maina is a Masters student in the school of Information Science and Technology, Kisii University, Kenya. He is an archivist and a Certified Records Management Analyst (CRMA) and also hold CPA(Sec 4). You can reach him on   0717834480. Email:mainamwangi1989@gmail.com


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